FAQ's

Whether you’re seeking information on DNA testing procedures, turnaround times, legal documentation, or privacy policies, this resource offers quick guidance to help you make informed decisions with confidence.

  • We provide a wide range of DNA testing services including paternity testing, relationship testing, gender determination, immigration DNA testing, and DNA legacy preservation kits.

  • Our tests are conducted in partnership with an AABB-accredited laboratory, ensuring results with over 99.9% accuracy for most relationship tests.

  • Yes. We follow strict privacy protocols to ensure all your personal data, samples, and results are kept secure and confidential.

  • Turnaround times vary by service, but most DNA test results are available within 3–7 business days after the lab receives your samples.

  • Yes. We provide court-admissible DNA testing for legal purposes such as child custody, immigration, and inheritance cases.

  • Absolutely. We work with clients worldwide and can coordinate sample collection and testing through our global network of labs.

  • Legal DNA testing follows strict chain-of-custody procedures and is admissible in court. Non-legal (informational) testing is for personal knowledge only and does not require identity verification.

  • We provide an easy-to-use DNA collection kit with step-by-step instructions, typically using a simple cheek swab for painless and accurate sample collection.

  • While our primary focus is on relationship and identity testing, certain tests may provide limited ancestry information. For detailed ancestry results, we can refer you to specialized services.

  • You can schedule a test by contacting our team via phone, email, or our online booking form. We’ll guide you through the process from start to finish.